Conditioned to fail: How AI adoption is outpacing the conditions that make it work 

In the boardroom, this is seen as a transformational moment, but this year’s study shows that the people being asked to make this transformation do not have the tools, training, norms, and trust that the task requires.

In this year’s HR Tech Impact on the Workforce study, over 6,700 employees across ten countries told us what is happening inside the workplace. The findings reveal organizations pushing for high-scale AI adoption without creating the conditions to make it work. While the reluctance of employees to try new technology has increased slightly in the past two years, the real friction is more structural. As a people issue, HR is the function best positioned to fix this, yet HR’s influence in the digital discussion is fading fast.