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Employee benefits and technology trends research
The future of benefits technology is centralizing, personalizing, and building your AI advantage
As technology advancements continue to drive organizational strategies, employers are adopting innovative benefits technologies to modernize employee benefits delivery and keep pace with the future workforce.
Our recent survey of over 400 employers and 3,000+ employees worldwide, revealed that 65% of employers view HR technology as the biggest driver of changing benefit priorities in their organizations. Central to this evolution are three core themes:
- Employers are moving towards centralized benefits platforms that streamline administration, improve data integration, and enhance the employee experience.
- Employers are personalizing their benefits offerings to better meet diverse employee needs across age, life events, and individual preferences.
- Employers are integrating AI into their benefits strategies, specifically to enhance analytics and insights, deliver a personalized benefits experience, and provide proactive support for employees such as burnout detection.
Executive Summary
To keep pace with the future workforce, employers have critical opportunities to leverage benefits technology more strategically. Read more about our latest research findings.
Get an overview of the latest benefits technology trends
Latest research insights
Employers are increasingly adopting centralized benefits platforms to streamline operations, reduce complexity, and improve data utilization.
89%
of employers have already centralized their benefits or plan to do so within the year.
The use of AI in benefits technology is rapidly increasing, with
50%
of employers currently using AI and nearly all planning to implement it soon.
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