Unlock Workday’s full potential and drive continuous transformation

Make the most of your Workday investment with Mercer’s optimization services, designed to align technology with evolving business needs and workforce strategy.
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You’ve deployed Workday. Now to optimize it.

Workday implementation is only the beginning. True digital transformation happens after go-live when Workday is continuously optimized to support your organization’s agility, data-driven decisions, and workforce experience.

  • Do you need to improve the user experience (UX) for general users and managers?
  • Are you trying to understand recently released features?
  • Do you want to better integrate Workday with your business processes?
  • Are you looking to improve Workday reporting and analytics?

We can help in all these areas — and more.

Mercer brings deep Workday expertise and transformation-focused tools to help you evolve and scale your system for long-term success.

How to drive transformation

Watch the video: Mercer has the expertise to ensure that your programs, processes and service delivery models fully align with Workday.

Our Workday optimization services include:

  • Total system health check and audit
  • Integrations with external systems
  • Reporting review and recommendations
  • Business process review and data-driven analysis
  • Stakeholder interviews to understand needs outside of Workday
  • Workday security analysis and audit
  • Organizational structure and workflow assessment 
  • Comprehensive recommendations presentation for how to maximize your Workday investment

Ongoing post-deployment support and updates

Workday evolves constantly, and so should your business. Mercer’s optimization services help you navigate change, adopt new capabilities, and build a more agile, data-powered Workday environment.

Mercer’s post-implementation support model is designed to future-proof your Workday investment through continuous alignment, innovation, and value realization:

  • Keeping your configuration aligned with your business
  • Leveraging the latest Workday updates and new features as they are released
  • Updating old workarounds
  • Ensuring consistent security
  • Making sure Workday is working properly and that it is efficiently aligned with all your business processes
“We selected Mercer because they understood what our key objectives were, including our aggressive timeline, and they were willing to rise to the occasion and live up to our culture.”
Katherine Kenny, Senior Director of HRIS, Concentrix
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